STRATA WATERPROOFING SERVICES

Making Your Job Easier

Water Leak Co are your friendly, honest, reliable and cost-effective water leak experts to assist all strata managers.

Our management teams have the required skills and experience to deal with sometimes challenging tenants, committees and Strata law requirements.

The Water Leak Co team are professional at all times and pride themselves on being friendly, honest, reliable and cost-effective water leak experts Sydney Strata Managers Trust.

Water Leak Co always have you and your client’s best interests at heart. We will:

1. Genuinely caring team operating with the utmost of integrity
2. Hands-On management team
3. Ensure Potentially Volatile Situations Are Defused
4. In-depth knowledge of strata & property law
5. Reliable & experienced technicians
6. Only industry leading products and materials used
7. On-time and on-budget delivery of services every time
8. Written guarantees and warranties
9. We ‘Go The Extra Mile’ every time

When required, we are happy to attended strata meetings to field questions, explain upcoming works or resolve water leak problems. We are always here to help.

You can rely on us to treat your tenants professionally and courteously, and to work with you in a way that accommodates you r every needs and allow you to relax knowing you are in professional hands. The written guarantee giving you ongoing peace of mind..

We’ve experienced and seen a lot in our years, and confidently can say that we know we can handle every situation imaginable, as we have easily done so to date.

Genuinely Caring, Integrity Driven and Hands-On Owners

We started this business because we were sick of working with, and for, dodgy operators. In fact, even the honest ones who screw-down their tradespeople are difficult to work for. When the resource margins in this trade are over-squeezed, work quality and client relationships inevitably suffer.

Some larger companies employ sales reps and trades people that are dollar driven due to with sales targets needing to be met to make the monthly ‘bonus’.   Such people can in haste inaccurately assess a job, ignore a major issue, over quote. There can also be a temptation to focus on a quick sale and deal with matters that should have been identified at the time of the quote as costly variations to the quote when the repair work is well underway and you have no choice but to accept these additional costs..

This is simply a lack of duty of care and is totally unacceptable to Leak Repair Co. It causes undue stress to Owners, Property & Strata Managers and we go to great lengths to ensure that all matters are quoted for in the initial site visit.

Our owners do the assessments, quoting, lead the on-site tradespeople and follow up to ensure satisfaction has been achieved, every time.  We guarantee this and our workmanship so you can have peace of mind when you engage us.

Reliable & Experienced Technicians

An inexperienced tradesperson can do enormous damage and expense; not only to the property, but also to your relationship with your tenants owner clients.

Our team are skilled, qualified, continuously trained, experienced and probably part owners in the business who are committed to the longevity of our trusted brand.

Industry Best Products and Materials

The highest quality products and materials are essential in our industry as we are resolving issues that have or can cause significant damage.  You can be assured we use these on every project and in every situation. We do not take short cuts as we do not want to come back and fix issues under our guarantee do to inferior products used.

Standards and Communications Assurance

The person who assesses and quotes on your job is a co-owner in the business. They are responsible also in a hands-on way for the delivery of the services quoted onnby the experienced tradesmen on the team.

Commitment to On-time and On-Budget Delivery

Water Leak Co have developed a reputation for delivering according to the schedule of quoted work and without variation of price. When we visit your property, we can see what is necessary. If there is any potential for additional costs or work required like a plumbing issue or replacing rotten timbers that cannot be inspected at time of quoting, this is identified in the original quote. We have worked hard to gain the reputation we have and we are totally committed to maintaining it with 100% transparent work practices.

We’re committed to providing all our customers with the customer focused experience that they deserve. We believe that engaging a contractor like ourselves, paying for a service, and getting what you paid for, should be a good experience and trouble free.

Guarantees and Warranties

Even though we don’t expect you’ll ever need them, we guarantee in writing all our work as we know that our services and work are second to none.

As a strata manager, our goal when working with you, is to fix your tenant or client requirements fast and on budget. We solve problems, not create them, with our processes perfected to cause as little disruption to your and your tenants day as possible.

We are qualified, experienced, professional and trustworthy to do any water leak and grout repair work you may require. We would welcome your call today to answer any questions you may have.   

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